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Rewiring Government

The Department of Better Technology helps governments deliver great digital services to the people who depend on them.

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Streamline the process behind your online forms.

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White Paper: The future of digital government and paperless forms

We’re about to publish our first white paper.

In it, we outline our vision for the future of government, led by the complete digitization of forms and the business processes behind them.

With this white paper, we’re providing a roadmap for success and a long checklist of vital features so that anyone in the public sector can make the transition to paperless forms.

So, why are we doing this?

We believe that forms, in their current state, are one of the largest impediments to modernizing government.

In order to move forward, we need to ditch paper forms and PDF overlay tools and start collecting information digitally.

Beyond that, we need to build software that facilitates behavior change by streamlining and automating business processes wherever possible.

Most importantly, we need to eliminate data entry once and for all. There’s no reason to hand-key information from a paper form into a legacy database!

Forms suck. (But they don’t have to.)

P.S. If you want to be one of the first people to see our white paper, fill out this form, and we’ll send you a link when it’s ready. (Don’t worry, this form doesn’t suck.)

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Interview: David Robinson on ethics and civil rights in a big data world

Quote from David Robinson, excerpted from the transcript below.

In this episode of Rewiring Government, CEO Joshua Goldstein talks to David Robinson, principal at Upturn, about civil rights in the digital age. They cover big data, the ethics ruling company research labs, and ways to hold algorithms accountable, particularly when it comes to poor, vulnerable, or otherwise disadvantaged people.

Use the player above to listen, or subscribe on iTunes and Google Play! You can also add our RSS feed to your favorite podcast app. If you like this episode, rate and review us on iTunes, and tell your friends.

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Welcome, Victor!

We’re excited to announce another addition to our team: the talented Victor Lymar.

Victor joins us from Scribd, where he worked as a backend engineer on one of the web’s largest Rails apps in production. Before that, he studied Computer Science and Cognitive Science at UC Berkeley and graduated in 2014.

Recently, he and Adam also became lead belay certified, another stop in their quest to convert the Department of Better Technology into a rock climbing team.

Welcome to the team, Victor!

victor's headshot

New Screendoor Feature: Say hello (or hola) to multi language forms

Today, we’re excited to officially unveil a tool we’ve had in beta for a while: multi language forms!

Great government digital services are easily accessible by default, and one big component of accessibility is ensuring users can access content in their primary language. As part of our work with the Government of Switzerland, we developed a simple way to translate your Screendoor forms into Spanish, French, Italian, or German.

Usually, we launch a feature with a simple blog post and a walkthrough, but we’d also like to let you see how one of our customers put it to use.

Want to learn how the Los Angeles Times used a translated Screendoor form to crowdsource stories for one of the coolest pieces of journalism this year? Read on for the details, along with a walkthrough video so that you can start translating your own forms today.

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Interview: Swati Mylavarapu on government service delivery and reinventing citizen experience

Quote from Swati Mylavarapu, excerpted from the transcript below.

In this episode of Rewiring Government, CEO Joshua Goldstein talks to Swati Mylavarapu, a partner at VC firm Kleiner, Perkins, Caufield and Byers, about the challenges and opportunities for software startups, and tech companies more broadly, in helping government improve the way they operate and deliver public services to citizens. The conversation is bookended by some bigger picture questions about the role that technology companies play in solving some of society’s largest problems.

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