I’m pleased to announce that, as of today, the Department of Better Technology (DOBT) has officially been acquired by CityBase, a Chicago-based GovTech company that provides payment and digital service infrastructure to cities.
First and foremost, I want to let you know there will be no disruption to Screendoor service. Our team will continue to work on the product and respond promptly to support requests at email@example.com.
We started DOBT in 2013 with the aim of becoming the 37Signals of government software. Since 2014, we’ve worked exclusively on Screendoor: building our team, moving (mostly) to Oakland, and expanding our customer base to include a remarkable mix of cities, state and federal agencies, as well as nonprofits and media companies.
We decided to join CityBase because they share our belief that individuals and businesses alike should be treated with dignity when they interact with government. Working within a larger company gives us more resources to execute on our roadmap for Screendoor, and our complementary product offerings will allows us to deliver more value together than would could apart.
On behalf of the entire DOBT team, I want to thank you for putting your trust in us. It’s been a joy to get to know so many of you, and we look forward to continuing to serve you as we enter a new chapter in our company’s story.
We’re eager to share more in the months to come. In the meantime, don’t hesitate to reach out to me at firstname.lastname@example.org with any questions or concerns.
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Discovery research and modular procurement in action.
18F takes a deeper look at modular procurement and discusses their approach to a new system for the Forest Service. The Technology Transformation Service started this engagement with discovery research, “a process used to better understand what people need from a product or service,” instead of diving into the work. In the end, this upfront feedback helped them build a better user experience and laid the foundation for a more trusting partnership. (Keep an eye out for the rest of the series on their blog.)
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An update on the White House Tech Summit.
In last week’s roundup, we brought you some news about the White House Tech Summit, including Jennifer Pahlka’s reasons for attending. Luckily, she’s back with two more blog posts. In the first, she praises the truly wonderful response she received from the CfA community, from which trolls were notably missing. The second post offers a rundown of the day’s activities and talks, along with Pahlka’s impressions of the day and her fellow attendees. As you’d expect, her commentary points out the importance of truly improving government services, not just public-facing websites.
Voting has been a hot topic over the past few weeks, and with the recent allegations of foreign interference, most of the commentary has revolved around creating a simpler and more secure process. Predicting Our Future recently published a podcast series on online voting and the far-reaching implications of moving away from paper ballots entirely.
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