Every government service should support and strengthen the dignity of those who use it.
Frontline workers are users, too. They shouldn't feel encumbered by the tools they use to do their jobs.
Change begins when risk taking isn't punished but rewarded. Large, multi-million dollar IT projects flounder because they're shaped by one question, "How do we not fail?" Only if we confront government's Culture of No will digital services be fully embraced. We say yes to new players. Yes to new projects. Yes to starting small.
Government works best in the open, sharing its data with the public. Increased transparency demands not only cultural change, but also tools that make it easy to publish data regularly.
We provide custom digital services and advice based on our work with teams on the front line of government.
We help governments streamline their workflows and deliver key services more effectively. We also offer content and software development and enterprise support for our open-source libraries.
From best practices in software development to tips on navigating bureaucracy with grace, actionable ideas serve as a catalyst for change. We work in the open and share what we’re learning along the way.
Together with Liip, our partner in Switzerland, we’re helping the Swiss Government digitize its long standing tradition of soliciting public comments on draft legislation. By removing an onerous paper process, we’re making it easier for communities and interest groups to participate and for staff to analyze public feedback to inform legislative decision makers.
We're working with the California Department of Justice to develop modern workflows to collect, analyze, and publish data. Embracing a “digital first” strategy, the Department can measure what works with greater accuracy and inform public policy with greater ease.
Let's discuss how to deliver digital public services that work.Contact us